Notes:

Please do NOT use this form for claims involving freight damage, customer overstock, customer errors or shipping errors. Requests for finished/whole goods, with the exception of Accessories (as listed in our Product Catalog), Booster Pumps, Valves, Lights and Nature2, will not be processed without authorization* from your local Fluidra Field Service Manager.

Please indicate whether you are requesting Credit (CR) or Replacement (RE) in the Type of RMA selection field.

*Indicate that authorization has been provided by entering the following information in the "notes" field below: The date and time that a Fluidra Service Manager provided verbal authorization, the name of that Service Manager, and the name of the distributor staff member who obtained the authorization.

Useful Resources:

Polaris Limited Warranty Information

Fluidra Engineering and Warranty Product Reference

Zodiac Limited Warranty Information

Fluidra Warranty Guide for Distributors